City of Martinsburg – Utility Clerk

City of Martinsburg – Utility Clerk


The City of Martinsburg is accepting applications for the position of Utility Clerk.

This position encompasses a variety of technical, professional and administrative functions giving primary responsibility to utility billing and customer assistance. Secondary responsibility is to serve as backup to Cashier I.

High school diploma or GED equivalent required and a combination of three (3) years of general office, communications, records management, or collection experience. Some advanced education or training is preferred. This position requires knowledge of application software utilizing on-line real-time concepts. Knowledge and understanding of computer and data processing programs is required, including, but not limited to, Microsoft Windows, Word and Excel. The successful candidate will have strong customer service orientation with positive customer service skills. Candidates must be able to work with difficult customers calmly and effectively. Applicant must be able to perform accurate, detailed and timely work. Applicant must have knowledge of municipal operations and comprehensive knowledge of applicable provisions of the State of West Virginia. Skill in operation of multi-line switchboard phone system and typical office machines is also required.

Compensation is a pay grade 8-$29,794 with excellent benefit package. Application and complete job description available at or at City Hall-2nd Floor, 232 N. Queen St. Martinsburg, WV 25401. Application must be filed with the HR Director, on or before Wednesday, August 15, 2018. EEO/AA. Women and minorities encouraged to apply.

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