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Biography

Tom and Michele Maiden’s Insurance Outfitters® is a Shepherdstown, West Virginia, original! Since its establishment on March 3, 1989, this award-winning, family-owned, independent insurance agency has grown from a one-person operation to a team of motivated, high achievers committed to delivering innovative and tailored solutions to the unique risk management & insurance planning needs of each individual, organization, and business in Shepherdstown, West Virginia, and the surrounding area.

Our founder & CEO, Tom Maiden, is a Commander in the Navy Reserve, an Iraq war veteran, and a trusted and proven CERTIFIED FINANCIAL PLANNER™ practitioner and Chartered Life Underwriter®, specializing in risk management & insurance planning. He has a Master of Business Administration degree from West Virginia University and over 28 years of experience. Co-owner, Michele Ours Maiden, joined the family business after serving 23 years in management with Pfizer, one of the world’s premier innovative biopharmaceutical companies. She has a Master of Business Administration degree from Loyola University Maryland. When local consumers have a risk management or insurance planning related question, their friends and neighbors will answer, “Ask Tom & Michele Maiden!”

Tom & Michele Maiden’s Insurance Outfitters® is committed to building a safer, greener, better educated, diversified, and inclusive Shepherdstown, West Virginia, and surrounding area. Our intent is to be a good corporate citizen where we live and serve.

The annual Insurance Outfitters® Guide Awards are scheduled around our anniversary, March 3rd, every year. The Insurance Outfitters® Guide program was developed to thank those people and organizations who may not make the front page news, but who change the world around us in the following categories: 1. Conservation and Outdoor Recreation 2. Health and Human Services 3. Education 4. Culture and the Arts

Tom & Michele Maiden’s Insurance Outfitters® has built a reputation for being honest, ethical, genuine, energetic, and reliable – making it the perfect fit for Shepherdstown, West Virginia, and the surrounding area. All of the guides at Insurance Outfitters® are committed to delivering exceptional customer experiences, individualized service, and a deeper appreciation of what “locally inspired” means to an award-winning family-owned independent risk management & insurance planning practice. As a matter of fact, our tagline is, Locally Inspired Insurance®.