Directory

My name is Desiree Cline, and I have been in the financial industry for over 5 years. I am the Branch Manager of the Hedgesville office for BCT- Bank of Charles Town. I started my career with Citibank in the call center processing retail credit card applications and unsecured loans, I then moved to BB&T as a Branch Banker, then I joined the wonderful BCT team. I am a graduate of Martinsburg High School, and I have lived in Berkeley County my whole life. I currently reside in Inwood, WV with my husband, Jeremey, my kids Landon and Grayson, and our two beagles Dexter and Obi. I love to spend my time outdoors and with my family.

I have been with Hollywood Casino for almost 14 years, I teach TIPS classes, supervise restaurants and am a general “go to” person. I am also an avid equestrian and golfer. I would like to engage with other women and learn from them and about them and their professions.

I work for Heartland, one of the largest payment processors in the United States, delivering credit/debit/prepaid card processing and security technology through Heartland Secure and its comprehensive Heartland breach warranty. Heartland also offers point of sale, mobile commerce, e-Commerce, marketing, payroll solutions and related business solutions and services to more than 400,000 business and educational locations nationwide. My role is very simple, protect the interest of my clients and provide service in a clear and transparent manner.

Heartland is the founding supporter of Merchant Bill of Rights, a public advocacy initiative that educates merchants about fair credit and debit card processing practices.